Contact Us/Returns


Feel free to contact us using the form below


If you need to speak with someone in person, please send us an email including your phone number and your question. Please remember that everyone here at BSW is full time law enforcement or military, with that in mind, we do not post our phone number but will reach out to you ASAP and address your comments or concerns. 


You can also contact us through our Facebook page!

Return Policy: is dedicated to having satisfied customers!  If you have purchased a product and have any issue with it please contact us immediately and give us a chance to resolve the issue. 

Contact us within 90 days regardless of wear/use. Be sure to print out a copy of your receipt or reference your order number (if you cannot locate this information then please contact us and we will do our best to assist you).  You must notify in advance that you plan to return an item! 

Shipping Charges: 

All shipping charges for returning products to us will be paid by the buyer.  At this time, we do not reimburse shipping other than cases where the wrong item was shipped or the fault lies with us. We do plan on taking over 100% of shipping charges in the future.

Where to Send: 

PO BOX 80065

Billings, MT 59108

Don’t forget to notify us in advance that you plan to return an item. 


We appreciate your business and we are here ready to assist you. 


Send us an Email was built on the premise that personal relationships with our readers and customers is important. Feel free to reach out and ask a question! We will get back to you as soon as we can!

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